Introduction

RangeIQ ("we", "our", or "us") respects your privacy. This Privacy Policy explains what information RangeIQ collects and how we use it when you use our iOS poker-coaching application.

In short: we collect the account you sign in with, the coaching questions and answers in your chats, and anonymous usage analytics — so the coach can work, remember your progress, and improve. Coaching questions are processed by a secure cloud service and an AI model to generate answers. We never sell your data.

Information We Collect

Account Information

When you sign in with Apple or Google, we receive a unique account identifier and your email address so we can create and secure your account and sync your progress. If you use Sign in with Apple's private-relay email, we only ever see the relay address.

Coaching Content

To answer your questions, RangeIQ stores and processes the messages you send to the coach, the answers it returns, your chat history, and the drills, courses, and progress it builds for you (including which spots you get right or wrong). This is what lets the coach be conversational and adapt to your leaks.

AI & Solver Requests

When you ask the coach a question, your message and relevant context are sent to our secure backend, which calls a solver and a third-party AI language model to generate a grounded answer. These requests are used only to produce your response and operate the service.

Usage Analytics & Diagnostics

We collect anonymous product analytics (which features are used, session data, device model, iOS version, app version) and crash/performance diagnostics to find bugs and improve the app. RangeIQ does not track you across other companies' apps or websites and does not use your device's advertising identifier for tracking.

Subscriptions

RangeIQ Premium is processed by Apple through the App Store. Apple handles your payment; we (via our subscription provider, RevenueCat) receive only your subscription status so we can unlock Premium. We never see your payment card or billing details.

App Integrity

We use Apple App Attest / Firebase App Check to verify that requests come from a genuine, unmodified copy of the app. This produces a device attestation token and does not identify you.

How We Use Your Information

• To operate the coach — answer your questions and keep your chats, drills, and progress.
• To personalise your training around the leaks you actually have.
• To maintain your account and unlock Premium features.
• To analyse usage and fix bugs so the app gets better.
• To protect the service from abuse and verify app integrity.

Third-Party Services

We share the minimum necessary data with service providers who help us run RangeIQ, under their own privacy terms:

• Apple — Sign in with Apple, App Store payments, App Attest.
• Google — Sign in with Google (if you choose it), Firebase App Check.
• RevenueCat — subscription management.
• PostHog — anonymous product analytics.
• An AI language-model provider — to generate coaching answers from your questions.
• Our cloud hosting provider — to run the backend and store your account and coaching data.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

Data Retention

We keep your account and coaching data while your account is active. If you ask us to delete your account, we remove your personal data from our systems (some records may persist briefly in backups or where required by law).

Your Choices & Rights

• Access or delete — email us to request a copy of, or the deletion of, your data.
• Analytics — RangeIQ works without a personalised profile; analytics are anonymous.
• Sign-in email — use Sign in with Apple's private relay to keep your address hidden.

Children

RangeIQ is intended for adults (18+) studying poker strategy. It is not directed to children, and we do not knowingly collect data from anyone under 18.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by the "Last Updated" date above.

Contact

Questions about privacy? Email support@rangeiq.poker.